Terms and conditions

Art. 1 Orders

1.1 Orders received, even if signed by our officials, are subject to the approval of Cavallini srl.

1.2 We do not accept orders of less than 150 euros.

Art. 2 Complaints

2.1 Any disputes regarding the delivered goods must be communicated in writing within 8 days of receipt, after this deadline Cavallini srl will be deemed to be relieved of any liability.

Art. 3 Transfer of the goods

3.1 The goods travel at the exclusive risk of the Customer, even in the case of transport entrusted to couriers affiliated with Cavallini srl.

If on receipt of the goods there are evident damages, countersign the sales document with reservation.

3.2 We also inform our customers that the methods of managing pallets by our couriers have been changed since January 1, 2009.

They require us to adapt to the following procedures:

- USE OF EPAL PALLETS

- EPAL BANK TO RECEIVE FROM THE RECIPIENT

- "COMMON" BANK TO LOSE

This change would result in a limitation on the use of "common" pallets and an increase in costs (EPAL is of better quality and therefore more expensive and in the case of use of non-EPAL pallets destined to be lost).

Nonetheless, we are able to maintain the use of "common" pallets for all our shipments, but not to reduce the higher costs.

Therefore we are forced to ask you for a flat rate participation in the expense. For each pallet shipped we have to charge € 5.00. The same will remain at your disposal upon receipt of the goods.

Nothing changes for shipments without a pallet.

We thank you in advance for your understanding and cooperation that we assume you would like to express.